How do I cancel my order?
Drop a text saying “CANCEL – *5-digit order number*” via SMS /WhatsApp on 81481 22387
You can also send an e-mail to support@heecart.com requesting the same
Cash on Delivery Orders:
If the situation ever arises where you’re inclined to cancel your order and you don’t have a Time Turner, you’d have to do so before the order is shipped out from our facility. Our production team has borrowed powers from The Flash to make your cases superfast. However, in certain cases, your order might’ve already been shipped and past that point, cancellations may not be possible.
If you still wish to not accept the order, all you have to do is reject the package upon delivery. If you aren’t home when the package arrives, please keep your family or your neighbors informed to not collect the order. Once an order is delivered, it will not be eligible for return.
Prepaid Orders:
Prepaid orders can be canceled at any instance, but it has to be done within the first four hours of placing the order to get a refund to your original payment method. Past that point, the refund shall be credited to your Heecart account. Please note that a refund will take 5-7 days to reflect in your original bank account or a couple of days to reflect in your Nowflicks wallet.
- Our all products are Personalized. Once You Placed the Order and confirmed by your means. We Can not cancel the order as per our rules and we can not return or replace it.
- No cancellations and no order changes. Once the order is confirmed by you means.
- heecart.com believes in & we can help its customers as far as possible, and has, therefore, a liberal cancellation policy.
- How do I cancel an order on heecart.com?
If unfortunately, you have to cancel an order, please do so within 4 hours of placing the order. For outright cancellations by you. - If you cancel your order before 4 Hours, we will refund the entire amount. If the cancellation is after your product has shipped
If you received the product. - No returns and no replacements for customized products
Heecart Gifts And More
No 11/6 Basha Shaib Street, Pudupet Chennai 600002
Phone : +91-81481 22387
Email : support@heecart.com